Claro in Colombia

The figures below come from the CRC, Colombia’s communications regulator, through its DaTIC data tool, from América Móvil’s annual report and from the trade press, each with its date.

How many lines does Claro have?

At the end of June 2026 the CRC’s DaTIC tool counted 86.97 million mobile lines in Colombia, and 40.93 million of them were Claro’s, close to 47%. Of those Claro lines, 28.67 million were prepaid and 12.25 million postpaid. A line enters the CRC’s count when it is assigned to a customer, is in service on the last day of the quarter and has carried voice, data or text traffic. América Móvil’s own annual report gives about 42.7 million wireless subscriptions in Colombia at the end of 2025.

When Claro’s 4G and 5G began

Claro opened its 4G LTE network in Bogotá in February 2014, at the same prices as its 3G plans, with the aim of covering half the population within 90 days. It ran on LTE band 7, which, as ENTER.CO explained at the time, needs more antennas to cover the same area than the band 4 that Tigo and Movistar used. Its 5G followed on 23 February 2024 in Bogotá, Cali, Medellín, Barranquilla, Cartagena and Bucaramanga. At launch, 5G came with postpaid plans from COP 39,900 and needed a 5G phone. The spectrum came from the auction of 20 December 2023, where Claro paid COP 411,384 million, about USD 102 million, for an 80 MHz block of the 3.5 GHz band.

Where Claro has 5G now

By September 2026 Claro counted 5G in 100 cities and municipalities, up from six at launch, on more than 2,800 active base stations. It said the network could reach up to 55% of the population; TeleSemana pointed out that this does not necessarily mean continuous coverage. More than seven million Claro customers had used 5G by then, and Bogotá accounted for 35% of Claro’s 5G traffic. The latest 23 places to join included Guatapé in Antioquia, Aracataca in Magdalena and Nemocón in Cundinamarca.

América Móvil reports coverage as a share of the population. On 31 December 2025 it put Claro’s LTE coverage in Colombia at 88.09% and its 5G coverage at 18.76%.

Who runs Claro in Colombia

The company behind the brand is Comunicación Celular S.A. Comcel S.A.: that is the name under which the CRC’s data lists it, and Claro’s online shop signs as Comcel S.A., with its office on Calle 68A in Bogotá. It belongs to América Móvil, the Mexican group that trades as Claro in every market it serves outside Mexico and Europe.

A long series of figures

DaTIC keeps each operator’s lines by quarter back to 2012, split into prepaid and postpaid. For Claro it shows 30.37 million lines at the end of 2012 and a peak of 43.17 million in March 2026, before the 40.93 million of June 2026. Over the same years Claro’s postpaid lines grew from 5.35 million to 12.25 million. For mobile internet, the tool also breaks the accesses down by technology.

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